March 8th, 2010

No Joke: Government Assistance to Americans Traveling Abroad

“I’m with the government and I’m here to help.”

While that phrase has been fodder for late night comedians and movie comedies, it is something that thousands of Americans each year are glad to hear as they travel abroad. Most international trips are without incident, but occasionally things happen where an American needs help.

The U.S. State Department, through its global network of embassies and consulates, provides emergency help to Americans in various ways.  These include assisting those who become ill, replacing lost passports, organizing evacuations in a regional crisis, helping crime victims, arranging legal help, and more. They can also relay information to family/friends in the States if something happens to you. The government handles 200,000 welfare and whereabouts inquiries each year for citizens traveling abroad.

It is important to keep in mind that while U.S. officials may help with various arrangements, the do not pay for them. So if you get sick they can help you find medical care or even arrange a medical evacuation, but you have to pay for it. This is one reason we recommend that our clients always take out travel insurance. A medical evacuation could cost tens of thousands of dollars.

If your passport is lost or stolen, contact the nearest U.S. embassy or consulate for assistance. If you are scheduled to leave the country shortly, be sure to provide the official with details of your departure schedule. Note that although embassies often have duty officers available on weekends and holidays, they may not be able to replace your passport until the office reopens for business. However, if you are scheduled to travel right away back to the U.S., they may be able to alert the airline and U.S. Immigration officials that you will be attempting to travel without a passport. So be sure to contact them even if it is the weekend.

As we discussed in our last blog post, it is important to register with the U.S. Embassy in the country where you are traveling and keep their contact numbers with you. You also should provide relatives at home with your travel contact information and the phone number for the Office of American Citizens Services, which is (202) 647-5225. If they can’t reach you otherwise, your family can call that number for assistance in case of an emergency.

Hopefully you will never need it, but if you do, then “I’m with the government and I’m here to help” may be music to your ears.

March 5th, 2010

Earthquakes Show Importance of Embassy Registration

The recent earthquakes in Chile and Haiti are reminders that unexpected turmoil can strike at any time—even if you are in the middle of a ministry trip. Natural disasters, political and social unrest, and other things can cause a disruption in communications or the need for emergency evacuation.

The U.S. Department of State offers U.S. citizens the opportunity to register with the U.S. Embassy or Consulate in the country where they are visiting. By making your whereabouts known to them, they can contact you in case of an emergency.

If there is a disaster or unrest, you may have limited access to vital information. Government officials can get information to you and even assist in evacuation if necessary.

While all citizens traveling abroad are encouraged to register, the government especially encourages registration for anyone staying in a country longer than a month. They also strongly encourage registering if you are going to a country that has experienced any kind of unrest, is undergoing a natural disaster, or is considered politically unstable.

Registration is simple and takes just a couple minutes from your computer. Go to https://travelregistration.state.gov/ibrs/ui/ where you can establish an account and then provide your trip information. You can also subscribe there to receive travel warnings.

In the event of an emergency, it is a good idea to stay in touch with the U.S. Embassy or Consulate where you are traveling. Be sure to let them know if your location or contact information changes from what you originally registered. This means you should always carry with you the U.S. Embassy or Consulate contact information for the country you are visiting. It is also a good idea to leave those numbers, along with your itinerary, with a family or friend in the U.S.

If you are traveling to a country with no U.S. officials, you should register with the U.S. Embassy or Consulate in an adjacent country. You also will want to check with them to see if there is a third country that might represent U.S. interests where you are going. If so, that country’s officials may be able to provide some of the same services that U.S. officials provide.

You can get information about U.S. Embassies, travel warnings, tips and more at http://travel.state.gov.

March 3rd, 2010

USA Passport Day Set for March 27

The U.S. State Department, which issues passports for U.S. citizens, will have its regional passport offices open on Saturday, March 27 with no appointments needed.

The Department plans passport-themed events for children and adults at the passport agencies and at thousands of passport acceptance facilities around the country. You can visit one of the offices and apply for either routine or expedited processing.

Currently, routine processing is taking four to six weeks from the time application is made to the time the passport is issued. Expedited service, which costs $60 more, takes about two to three weeks.

If you need your passport quicker, Ministry Travel works with an expeditor who can secure a passport for you in as quickly as 24 hours. Click on the travel services tab on the MinistryTravel.com website for details.

It is important to note that passports are not the same as the new U.S. Passport Card. This wallet-sized travel document can be used to enter the U.S. from Canada, Mexico, the Caribbean and Bermuda at land border crossings or sea ports-of-entry. It cannot be used for international air travel.

If you already have a passport, here are some things to keep in mind:

  • Check the expiration date. Many travelers fail to do so, only to discover just before a trip that it is expired. No one wants the extra stress, anxiety and expense of trying to renew a passport when they are preparing to leave. Passports are valid for 10 years for an adult and five years for minors under age 16.
  • Make sure your passport will be valid for at least six month after you start your trip. Some countries require that your passport be valid for at least this long or they can refuse entry.
  • Locate your passport 3-4 weeks prior to your trip. We have heard many, many stories of travelers getting ready to leave for the airport and not able to find their passport.
  • Cary a copy of your passport with you when you travel. In case your passport is lost or stolen, the copy can make it easier for you to get it replaced while abroad. If you are leading a team, you should keep a copy of each team member’s passport.
  • Protect your passport while traveling. It is best to keep it on your person, either in a pocket or in a neck or waist “safe.” Only pull it out when necessary and then put it right back. Don’t leave it in a purse or backpack that can easily be stolen.
  • Remember, a passport is not the same thing as a visa. In addition to a passport, some countries require a visa (written permission to enter the country) before they will let you enter. This usually must be applied for well in advance of your trip.
  • Transit visas are needed by some nationalities if they are transferring between airports in certain countries.

For more information on U.S. passports, including how to apply for one, visit http://travel.state.gov/passport. For information on visas and other international travel related issues, visit http://travel.state.gov .

March 1st, 2010

Lessons from the Haiti Missionaries, Part 3

As we wrap up this series of blogs, “Lessons from the Haitian Missionaries,” here are some general tips to help you avoid nightmares like the Americans experienced in Haiti. Regardless of where you are traveling, take note of these four points:

  1. Remember, you are not in Kansas anymore! Don’t make assumptions about local laws and restrictions abroad based on the way things are at home. Get the facts. The U.S. State Department’s website is a great starting place, but for updated and detailed questions you may need to contact the country’s U.S. embassy or consulate.
  2. Check the laws just before leaving for your trip. Laws change. Don’t assume that just because it was okay to do last year, or last month, that it is still allowed now. Apparently with the Haiti situation, some laws changed just weeks before the Americans arrived.
  3. Work with trusted, credible nationals who either have the expertise you need or who know those who do.
  4. Learn from experienced organizations. A five minute phone call to an organization that does this all the time could save you days of grief.

You’re excited about your next trip and looking forward to a great ministry there. That’s wonderful—but don’t forget to do your homework first. There are a few well-meaning Americans who today wished they had.

February 26th, 2010

Lessons from the Haiti Missionaries, Part 2

Our last blog started a discussion on lessons we can learn from those American short-term missionaries who were arrested in Haiti. The incident raises the general issue of knowing the laws and regulations that might affect your planned ministry. We looked at children and money concerns in the last blog. Today we’ll look at medicine and some miscellaneous issues.

Medicine—Taking quantities of medicine into countries is common for ministry teams, especially for those teams doing medical missions. But doing this could get you into a lot of trouble if it’s not done the right way. This is true even if the medicine is an over-the counter drug. Know the laws. Work with physicians and others in the country who can advise you on the appropriate way to get in your supplies.

Printed materials–Some countries restrict or tax large quantities of imported printed items, even if the intent is not to sell the literature. Again, know the rules. Like money, this may be a situation where dividing it among the team members to carry may make it perfectly acceptable.

Sometimes just the fact that the materials were printed in another country becomes an issue. There was an organization in the U.S. that mailed literature to a large number of households in another country. The organization did it as an outreach. What they did was legal, but it made a lot of people in that country mad. It wasn’t the content of the material that got everyone upset, but where it was printed. You see, people resented that it was printed outside of their country. So in this case, the problem stemmed from a cultural issue not a legal one.

Driving–If you plan on driving an automobile in a foreign country, make sure you not only know the differences in the laws but also that you have the appropriate insurance. Many U.S. insurers will not cover their policy holders abroad. If they do, it may not be adequate coverage or you may have to pay out of pocket for an accident there before getting reimbursed at home.

Don’t assume that renting a car overseas is the same as renting a car at home. You might be accustomed to declining the insurance in the U.S. but find yourself needing it abroad. Also, be prepared to drive a standard transmission car as many international rental companies do not offer automatics.

We’ll wrap up this discussion in our next blog with four tips to keep the Haitian situation from happening to you.

February 24th, 2010

Lessons from the Haiti Missionaries, Part 1

By now you’ve probably heard all about of the group of American short-term missionaries who were arrested in Haiti. Rushing to the country in the wake of the devastating earthquake, the group said they were simply trying to save orphan lives. The government there disagreed, accusing them of something very sinister.

At this point it is not clear what the final outcome will be for all ten Americans. What is clear is that this incident should be a lesson to all short-term missionaries: Know and follow the laws of the country where you will be ministering.

As this situation illustrates, anytime you will be dealing with children you need to know not only what is legal but also what is culturally acceptable. This not only applies to child adoptions and transporting children, but even to something as simple as visiting an orphanage.

Awareness of the legalities of caring for children is the most obvious lesson we learn from Haiti, but it is also teaches us that there are various issues to consider when ministering internationally.

Money–Many countries require that you declare at customs if you are carrying any large sums of money, typically $10,000 or more. Some even require you to declare how much money you have when you depart the country. Failure to do so can result in fines and even imprisonment.

We know of one missionary who was carrying a large sum of money to give to a ministry in a particular country. He knew that if he declared it he could be hassled about it, and even “taxed” some of it, so he chose not to disclose it on the customs form. Officials discovered the money on him, however, which started a nightmare lasting for months. Not only did it cost him time and most of the money he was trying to bring in, but it also hurt his testimony and the reputation of the ministry in that country.

Besides the legal aspects of bringing in large sums of cash, there are also safety concerns. With global ATMs, bank transfers and such, there really is no need to be carrying in large sums of money. Now that is not to say that short-term teams do not need to carry money to cover their expenses when traveling in areas where cash is necessary. In those situations, the team leader would be wise to distribute the funds among the team members for carrying. One person with $12,000 may be an issue. Twelve people with $1,000 probably will not be an issue.

Just remember that the law trumps good intentions. Do your homework before the missions trip and save yourself some grief. We’ll continue this discussion with our next blog.

February 22nd, 2010

Apps for Mission Trips: Thank You Postcards

You are in the middle of your mission trip and having a great time.

You are reminded of all the people who helped you get there—the ones who prayed and financially supported you. You want to express your appreciation to them. You want them to know how thankful you are for their kindness, but you don’t want to wait until you get home to show your gratitude.

What do you do?

You give your cell phone to a colleague and ask him to take a picture of you in your unique setting. He does and hands the phone back to you. You click on the phone’s WYWH app button and select the photo you just took. The photo now fills the screen. You touch the screen again and it shows the back of a postcard, which is where you type out your message.

Thanks so much for making this trip possible. This is a great experience and some amazing things are happening here. Can’t wait to get home and tell you all about it.

Next you select your supporter from your phone’s address book before hitting the send button. Then just like that, you have a printed postcard on its way to your donor before you get home from your trip! This isn’t an email postcard or electronic greeting card—it’s the real thing delivered by the U.S. Postal Service.

Imagine the look on your supporter’s face when he or she goes to the mailbox and gets the postcard of you on your mission trip.

You don’t have to imagine with WYWH–an amazing service that turns your photo into a quality postcard and mails it for you. It will work from anywhere in the world, just as long as your phone can access the Internet.  

WYWH has an app for the iPhone, but any Internet-enabled cell phone can use the service. The app is free, but there is a cost for each card you send. If you buy in bulk and pre-pay, you can send a postcard for as little as $1.30—which is probably a lot less than if you were to buy a card overseas and mail it internationally. It’s also a lot faster since the postcard is printed and mailed within the U.S. Plus, it is completely customized. It is your picture and your message!

Your first two postcards are free. Go to www.wywh.net to sign up and get more information. We have used this service and have been very pleased. It is a great way to say “thank you” to those who made your trip possible.

Mission trips—there’s an app for that!

February 19th, 2010

Apps for Mission Trips: Travel Planning and Organization

“What did I do with our flight schedule?”

“Is our flight delayed?”

“Are we supposed to tip in this country? How much?”

“Is there going to be a national holiday while were in this country?”

The answers to these questions and a lot more can be quickly answered by a touch on your mobile phone, thanks to two apps (“applications”) that promise to help you be better organized for your next mission trip.

The first app is a travel organizer app called Tripit. Tripit organizes all of your travel plans into an itinerary as close as your phone. When you receive a confirmation email with flight information, car rental, etc. simply forward it to plans@tripit.com and Tripit automatically builds your itinerary.

The app shows maps for airports you will be using, as well as maps to the city where you are traveling. Tripit also allows you to share your itineraries with family and friends so that they can stay connected with you while you travel.

The basic Tripit app and service are free. For $69 per year you can upgrade to the pro version which sends you alerts about flight delays and gate changes, and gives options for alternative flights. The pro version also keeps track of all your frequent flyer points.

The Tripit app is available for iPhone, Blackberry, and other devices. Find out more and sign up at www.tripit.com.

The second app we’ve put in this category is GlobeMaster: Offline Travel Guide & Utilities. For less than a dollar, this iPhone and iPod Touch app delivers a big bang. It is a travel guide for 1400 cities in more than 260 countries, but that is just the start.

With GlobeMaster you can view maps and more than 4100 photos of places around the world. There is a tip calculator with detailed information on tipping for your current country. It provides information for airport transportation as well as information on local communications and emergency contacts.

GlobeMaster has a very nice interface, and also provides travel alerts and safety tips. This is a great reference tool that you will want to have as you travel. Download it via iTunes.

Have you discovered a great travel mobile phone app? Tell us about it. We’d love to hear from you.

We’re wrapping up our series on apps for mission trips with our next blog. We’ll share how to send thank-you post cards via U.S. mail to your trip donors and prayer partners all from your phone, while you are still on your trip.

Stay tuned—there’s an app for that!

February 17th, 2010

Apps for Mission Trips: Language Translation

It happens on every mission trip to a non-English speaking country.

You need to communicate something to a national but there aren’t any interpreters around. You might try making hand gestures or frantically thumb through your little phrase book, but what if you could press a button on your phone to translate what you want to say?

That’s the promise made by a number of language translation apps (“applications”) for mobile phones like the iPhone. We’ve looked at several of them, but the best we’ve discovered seems to be Odyssey Translator, available for iPhone and iPod touch.

Odyssey has several different languages available, each sold separately starting at $5. Current offerings are Italian, French, Spanish, German, Portuguese, and Mandarin Chinese. The company reports that Dutch, Russian, Japanese and Greek are under development.

Odyssey Translators are 100% resident on your iPhone or iTouch—no wi-fi or data connection needed. Select what you want to say from 210 categories and the app allows you to build your own phrases and sentences–more than 100,000 of them. You can actually hear how to pronounce the words.

One reviewer wrote “We travel to Cozumel often and I like to try to speak as much Spanish as possible as a courtesy. After trying several other translators, I came across this one. It’s AMAZING. Not only does it teach you the words, it will show you how to pronounce them too. You will love it!”

Odyssey does have several scaled-down versions that they offer for free, but judging by the reviews, you would be best to steer clear of them. We suggest sticking to the “pro” (paid) versions if you want something that is actually beneficial.

Do you have a recommendation for a good app for cross-cultural communication? We’d love to hear about it. Please comment and share your thoughts.

We will continue our series on apps for mission trips with our next blog, which will focus on apps to plan and organize your travel.

Stay tuned—there’s an app for that!

February 15th, 2010

Apps for Mission Trips: Journaling Tools

For many mission trip participants, days spent abroad are some of the most memorable and meaningful moments of their lives. So much is packed into such a short period of time—new people, places, cultures, ministry experiences. Memories that you want to cling to for the rest of your life.

Many assume they will never forget these times. Unfortunately, it doesn’t take long after returning to life “as usual” that those memories fade.

 Keeping a written journal is helpful, but many find the fast-paced demands of these trips prohibitive to journaling. Even if we take pictures we often forget the stories behind the photos.

 The good news for iPhone users: There’s an app for that!

 This is our fourth in a series of blogs on “apps” (mobile phone applications) useful for mission trips. Today we look at two apps that promise to revolutionize how we remember our trip experiences.

We must say upfront that the claims that both apps make are exciting but judging by user reviews may not completely live up to their hype. Regardless, we think you will find enough functionality to make it worth the $2-$3 download costs.

Travel Diary with Zoom allows you to record the story of your trip with text, pictures and maps. Instead of taking a picture with the iPhone camera application, you use Travel Diary, which automatically saves the time and location of each picture.

In addition to the pictures, you can add comments describing your activities, which also get the time and location stamp. You can press a button from any picture and a map appears showing you where it was taken.

Travel Diary allows exporting to Facebook, although some users report problems with this feature. The app cost is $1.99 and is available from the Apple app store.

A similar but apparently more robust app is Trip Journal, selling for $2.99. It calls itself the “Ultimate trip tracking, recording, documenting and sharing solution currently available for iPhone.”

Trip Journal does have several features missing from Travel Diary, including the ability to send friends real time updates from the places you are visiting. It also tags photos with your location and offers user friendly map controls, along with real-time trip stats.

Trip Journal exports to Google Earth, Facebook and Picasa.

Since reviews are mixed for both these apps, we would suggest if you do use one of them that you download it well in advance of your trip. Do some test entries to make sure the app delivers what you expect.

Do you have a suggestion for a journaling app not listed here, or one for mobile phones other than iPhone? We’d love to hear about it! Please comment and let us know.

Our next blog will look at apps for communicating cross-culturally.

Stay tuned—there’s an app for that!