Archive for the ‘Travel Tools’ Category

Wednesday, October 27th, 2010

Points and Miles for Travel Part 3—Squeezing More Out of Loyalty Programs

It seems as if every commercial transaction we make earns us some kind of loyalty points or miles with some company’s program. In our last couple posts, we looked at how to maximize these points to our advantage and use them for travel. Today we offer five more tips to help you get the most from loyalty programs.

Get a debit card tied to an airline. The airlines all offer credit cards, which typically don’t have as good of a rewards program as other credit cards, but there are a couple that partner with bank debit cards. Bank of America, for example, offers a USAirways debit card that earns mileage for purchases. Although airline debit cards don’t typically accrue as many miles per dollar as credit cards (one mile for every $3 spent is not uncommon), they are worth using. If you are going to use a debit card anyway, you might as well get miles for it.

Figure out which airlines, credit cards, etc. have the best programs and do your best to stick to them. Rather than scattering your points across many programs, if price and other factors are equal, try to consolidate your buying activities to those programs that work best for you.

Combine programs. There aren’t too many that allow for this, but some programs will allow you to use their points to buy points in another program. You can, for example, redeem 5,000 American Airlines AAdvantage miles and get 10,000 Hilton Honors points. American has one of the more flexible programs, allowing you to redeem miles for car rental points, Diners Club points and Intercontinental Hotels (Holiday Inn, Crowne Plaza), in addition to Hilton.

Utilize Points.com. Points.com helps you manage your loyalty programs and exchange points between programs. You also can redeem for gift certificates and magazines, as well as travel.

Know when your points expire. Some programs, especially airlines, have expiration dates on the points you accumulate. If your points are nearing expiration but you don’t have enough for a trip, try to utilize them in some way—gift them to others, redeem them for magazines, etc.

Hopefully these tips and the ones we provided in previous posts will help you get more from loyalty programs and turn all of your points into something that you can actually use and enjoy.

Friday, October 8th, 2010

Global Entry Speeds Travelers’ Return

Your long international flight is finally over and you make your way out of the airplane, excited to be on U.S. soil and glad to be able to stretch your legs. You follow the corridors before eventually ending up in the arrivals hall where passengers are processed by immigration. Your initial excitement quickly dissipates as you look at the long lines and dutifully take your place at the back of them.

But what if you could skip those lines? What if you could walk right past everyone else, get your bags and go? Well, now you can thanks to the U.S. Customs and Border Protection’s (CBP) new program called Global Entry.

Global Entry allows expedited clearance for pre-approved, low-risk travelers upon arrival in the U.S.  There are no processing lines and no paperwork to complete. Plus, participants get access to expedited entry benefits in other countries.

Program participants simply go to a Global Entry kiosk in the airport’s arrivals area. There they swipe their U.S. passport, place their fingertips on a scanner for fingerprint verification, and fill out the on-screen customs declaration. The kiosk issues a transaction receipt and directs the traveler to baggage claim and the exit.

While the program is designed for frequent international travelers, there is no minimum number of trips required to participate. Applicants “undergo a rigorous background check and interview before enrollment,” according to the CBP. There are several things that can disqualify an applicant for eligibility, including being convicted of any criminal offense.

There is a $100 non-refundable application fee. The application can be completed online, but the interviews must be done in person at a Global Entry enrollment center. There is an enrollment center at each airport that participates in the program.

Global Entry kiosks are currently available at 21 airports nationwide, including Boston, Chicago O’Hare, Dallas/Ft. Worth, LAX, JFK, Washington-Dulles, Miami, Philadelphia, Atlanta, and more. Visit http://www.globalentry.gov/ for more information.

Wednesday, September 15th, 2010

Help for Humanitarians with ReliefWeb

International humanitarian organizations and workers have several excellent websites available to assist them as they prepare to travel. In a previous post, we looked at www.AlertNet.org which is provided by a foundation connected with Reuters news service.

A similar site, but sponsored by the United Nations, is www.ReliefWeb.int. It also has current news stories (although not as many as AlertNet) in addition to documents, policies and professional resources for humanitarian agencies and workers.

The site offers several tools, including the ability to create your own mission briefing kit. The kit is a concise overview of your selected disaster or cause all in a single .pdf file. The tool compiles a variety of news stories, updates, maps, background information and other resources into a handy report that includes a table of contents. The reports can take up to 20 minutes to render, but for those who are impatient there is the option of email notification once it is finished.

Another unique feature at ReliefWeb is real-time updates on the funding status for current humanitarian appeals. For example, there was a $1.5 billion appeal for Haiti relief, of which 70% has been funded to date.

The site’s home page lists the latest natural disasters and reports on the humanitarian response to them. The site has a Humanitarian Glossary allowing you to search 5,000 English humanitarian terms and acronyms. In addition, you can create a “My ReliefWeb,” a private space to save your favorite documents and other information.

For those looking for jobs with humanitarian organizations and government entities, there is an extensive map-based search tool that also allows searches by sectors and organization types. Hover your curser over the map and you will see how many vacancies there are in each country. Details are given on the positions and how to apply for them. There are currently nearly 1,700 global vacancies with 286 of them in the U.S.

ReliefWeb’s professional resources include information on training courses and conferences. Also included are policy and issues documents that include case studies.

If you are traveling for humanitarian purposes, remember that Ministry Travel has specially discounted airfares just for you. Contact a Ministry Travel agent at 1-877-541-5726 for details.

In our next post, we will explore more resources for humanitarian travelers.

Monday, September 6th, 2010

Website Alerts Humanitarians to Emergencies

Humanitarian agencies and short-term teams will find a treasure trove of helpful tools and information at AlertNet.org, a website tied to the global news organization Reuters. Its slogan is “Alerting humanitarians to emergencies.”

The Thomson Reuters Foundation started the site in 1997 “to place Reuters’ core skills of speed, accuracy and freedom from bias at the service of the humanitarian community.” The site serves as a resource both to journalists covering humanitarian crises and aid agencies seeking updated information critical to their delivery of services.

The foundation of AlertNet and their “community” is the membership of non-profit organizations actively involved in emergency relief. Also included are NGOs working in relief. These members publish their news from emergency hotspots directly to AlertNet.org. Members get emergency alerts and access to downloadable Reuters’ photographs that can be used in the organizations’ publications.

 “AlertNet focuses its resources on covering fast-moving humanitarian emergencies and on the early warning of future emergencies,” says a statement on the website. It is a great source of current, often real-time information available to anyone accessing the site, not just members.

The site’s home page includes the latest alerts, news, and humanitarian headlines from around the world. Click on “AlertNet for Aid Workers” and you can access news, blogs, pictures and maps related to emergencies and humanitarian concerns. There also is a search feature allowing you to search by region, country, topic, date range, emergency type and more. You will find current, even breaking information, as well as archived materials.

The Crisis Briefings section provides a wealth of materials on more than 80 emergencies. In it there are related news stories, the situation at a glance and in detail, a timeline, statistics, links, and a listing of all the humanitarian agencies working that crisis.

While the site is most beneficial for humanitarian teams, any group ministering abroad will find the current country information helpful. Unlike government agency sites, like travel.state.gov, where the information provided could be weeks or even years old, AlertNet.org is very up to date. Plus you get the first-hand perspective of journalists and humanitarian workers who are “on the ground” and in the middle of whatever is taking place at the time.

Monday, July 12th, 2010

YOTEL—The Answer for the Weary Traveler

You had hoped that you would be able to sleep on the long transatlantic flight to Europe. But with the screaming baby behind you, the person next to you getting up every 20 minutes, and the flight attendants banging the carts up and down the aisle, sleep never materialized. Now you’ve landed but you have four hours until your connecting flight. You’re exhausted. What do you do?

Well, if you are at London’s Gatwick or Heathrow airports, or at Amsterdam’s Schiphol airport, you can check into a YOTEL.

Inspired by Japanese capsule hotels, first class airline accommodations, and luxury yachts, YOTEL fuses these components together to create an oasis for the traveler. YOTEL CEO Gerard Greene describes YOTEL as “the iPod of the hotel industry” with rooms bookable by the hour.

“YOTEL is the antithesis to the manic and often stressful airport environment offering guests a haven of calm and quiet with luxury bedding, rejuvenating monsoon rain showers, relaxing mood lighting, practical work station and free WiFi,” said the company in a press release.

The Gatwick YOTEL is located in the South Terminal and offers 46 rooms. Heathrow’s is found in terminal 4 and there are 32 total rooms. The Amsterdam airport has 57 rooms. Amenities include in-suite bathrooms, WiFi, flat screen TVs, work desks, and more. Food, snacks and beverages are available 24 hours a day from the galley.

Room space varies from 95 to 245 square feet, compared to the 300 square feet of the average U.S. hotel room. What YOTEL gives up in space they gain in efficiency and luxury.  “Have fun—there’s as much in these 10 square meters (108sf) as you’d find in most 4 star hotels,” boasts the company’s website.

The rooms, or “cabins” as they are also called, are sound-proof and can accommodate up to two people. There is a family cabin at the Amsterdam location which can accommodate four.

Prices start at about $53 for the first four hours and then drop to approximately $10 an hour thereafter. Overnight rates are also available. The London locations only accept credit cards, while Amsterdam accepts British pounds, Euros and U.S. dollars along with major credit cards.

Next year, YOTEL will expand beyond airports in Europe when they open a new location at New York’s Times Square.

Wednesday, June 16th, 2010

Prepared For Anything: Volcanoes, Airline Strikes and Other Travel Interruptions

Half way through your trip home you hear news that the airline you are flying has gone on strike. Now you’re stuck in an airport with your team. What do you do? If you had taken out travel insurance then your hotel expenses, meals and some miscellaneous expenses would all be covered.

What if a volcano erupts and impacts your trip? Travel insurance can cover that as well.

While some may consider travel insurance a luxury item, savvy travelers know the importance of being protected. In fact, many international missions and relief agencies require their staff to carry insurance any time they leave the country. The risks of not having insurance are too great, especially when you are traveling with a team.

Good insurance includes medical assistance with 24-7 access to doctors who can advise you in case of an illness or injury. It will also provide emergency medical evacuation and other services that could easy cost tens of thousands of dollars without insurance.

Beyond the tangible benefits, there are a lot of intangibles. In fact, providing insurance for your short term teams is an effective marketing tool. With global terrorism and natural disasters like earthquakes and volcanoes, many people are leery of international travel. Others are concerned about getting sick abroad. Knowing that their trip includes comprehensive travel and medical insurance often gives them the peace of mind they need to join your team.

Terrorism coverage is now included in many policies, covering cancellation costs should an act of terrorism occur in a city you are flying to or through. If you are delayed from volcanic ash, insurance can be a financial life-saver. During the ash-caused flight interruptions in Europe this spring, for example, we had some clients delayed 12 days. That was 12 days of unexpected expenses for lodging and meals!

Here are some tips when you do take out insurance. First, read over your policy to make sure you thoroughly understand it. Second, make sure all your team members have the policy number and travel assistance phone numbers, as well as an outline of coverage. Finally, contact the company immediately for guidance should your trip be delayed, cancelled or if your bags are lost or stolen.

For more information about travel insurance, as well as answers to frequently asked questions, check out the insurance page on our website at http://www.ministrytravel.com/travel-services/missionary-travel-insurance.shtml.

By securing travel insurance when you make your flight arrangements, you may save yourself or your organization a lot of headaches down the road.

Friday, May 21st, 2010

Recruiting and Organizing Translators for Mission Projects

Many short term ministry teams working abroad utilize local language translators to help in their work. Some groups seek to have one translator for each team member, while others may only need one for several team members. Here are some thoughts on how to find translators for your team and how to ensure a quality experience with them.

Local universities are excellent places to look for translators. Your national contact can connect with English professors and let them know that your team is coming. Many professors welcome the opportunity for their students to interact with native English speakers and even give extra credit to those who do. For the student, working as a translator, even if it is only for a few days, is an invaluable learning experience.

Also consider using mature high school students as translators. In many countries, children start learning English in the school systems at an early age. By the time they get to high school they actually are quite fluent, and even know a lot of slang as a result of watching American movies and using the Internet.

Foreign exchange students who spent time in the U.S. or another English speaking country also make great translators.

Always determine in advance if these translators need to be paid or if they are volunteering. Even if they volunteer, you may want to consider giving them some kind of an appreciation gift. You also want to make sure that you cover any expenses they incur as they work for you. Things like bus fare, meals, cell phone calls, etc. are typical expenses that they might have as they support your team.

As possible translators are discovered, it is ideal if they can be screened by someone you trust who both understands what your team will be doing and is fluent in English. If your team will be doing talks or presentations of a religious nature, make sure that your translators are familiar with religious terms. Many will not be unless they have a church background. If you find that you can only recruit translators like this, then have someone create and translate a vocabulary list of common terms that your group might use. The translators should be briefed on the list and have the terms explained to them.

Once you pair up a translator with a team member or group of team members, try to keep them together during the duration of your time there. Continuity of translators is best for everyone. Don’t have a translator work with different people each day unless there is a personality or other conflict. Let the translator and team member(s) develop a relationship so that they can learn how to best work together.

Following these few ideas could make a real difference in the quality of your communications as you minister abroad. Do you have tips, suggestions or thoughts on using translators for international missions or humanitarian projects? We invite you to share them on the discussion tab of our Facebook page at www.facebook.com/MinistryTravelor at the Ministry Travel Group on LinkedIn.com.

Wednesday, May 19th, 2010

The Mission Team Leader’s Field Notebook

You have your passport in hand, your bags are all packed but there’s one thing left to do as a leader of a short-term mission team: grab your field notebook.

The leader’s field notebook is an integral resource that he or she will want to keep with them throughout the entire trip. The field notebook allows the leader to access critical information quickly. While a lot of the materials could be kept on a laptop computer or smart phone, it is best to have printed copies as well.

So what goes into a field notebook? Here are some ideas:

  1. Contact information for all team members (including emergency contacts) as well as national leaders with whom you will work.
  2. Travel information, including team member flight itineraries, airline contact numbers (including local numbers within the countries you will visit), ground travel arrangements, U.S. consular or embassy, and travel insurance.
  3. Team information, including room assignments, work assignments, passport copies, visa copies, minor travel release forms, medical release forms, and health information forms.
  4. Financial forms, including forms to track cash as it’s spent and a copy of the trip’s budget.
  5. Reporting forms as required by your organization.
  6. Cultural information, key phrases, etc.

You may want to have a folder that can be pulled out of your notebook. The field notebook could be kept in your room, but the folder you would keep with you at all times. It should contain medical release and health information forms on all your team members, as well as emergency contact numbers and your travel insurance information. All of these are critical if someone gets injured or sick. Your travel insurance information should include your policy number and the phone number to reach the insurance company’s on-call medical professionals. Not all travel insurance policies include this service, so be sure to check before leaving home.

The field notebook is the place to keep all of your important documents organized, and you will find yourself referring to it continuously throughout your trip. It also is an invaluable tool in case there is an emergency.

Wednesday, April 14th, 2010

Creating Consistent Elements for Every Mission Trip

The beautiful two-story restaurant is a showplace for the Ohio city of Independence. The white columns out front and brick veneer give it a colonial American look, reminiscent of something you would see in Philadelphia, PA. Inside, the restaurant is adorned with a huge chandelier and beautiful murals.

In Dallas, TX beside a busy freeway is a restaurant shaped like a giant children’s lunch box. The two story edifice is brightly painted and catches the eye of everyone driving past.

What do these two restaurants have in common? They are both McDonald’s.

Whether you are on a snowmobile in the McDonald’s drive-thru in Pitea, Sweden, or playing video games at the huge arcade inside the Orlando McDonald’s, there are some things that you can expect at any McDonald’s anywhere in the world.

You can expect the Big Mac to taste the same. You can expect that the restroom usually will be clean. You can expect certain items on every menu, even if you are eating at the Lafayette, Indiana store, which at one time offered 120 unique items. The locations may be different, the architecture unique, and the menu varied, but McDonald’s is still McDonald’s.

With this analogy in mind, think about the different mission trips your ministry leads. Whether you are a missions agency conducting dozens of annual trips or a church leading just a couple each year, is there consistency with your trips? Are there some things that participants should expect regardless of where they go and who actually leads the trip? Do you have some consistent or universal elements that are true of every trip you do? Are those elements in writing and does every trip leader know what they are?

This is important for many of the same reasons that McDonald’s strives for consistency in their operations.  They want their customers to have a great experience no matter where they go. So, if that means raising their own cattle in Russia in order to have the quality of beef consistent with the rest of the world, then they do it.

Think of those who go on your trips as “customers.” True, you’re not in business and it’s not about making a profit—but it is about making sure that you impact every life in the best way possible.

Should trip participants who travel with one staff member have a more rewarding experience than those who travel with a different staff member? Should one team have better training than another? Should individuals in one group have to arrange their own airfare while another group has a coordinator do it? Should national leaders get follow-up funds from one of your groups but not from another?

Experience has shown that ministries with certain consistencies in all their groups will do better at attracting both initial and return trip participants. Each trip can still be unique, but like McDonald’s, “customers” should come to expect certain things to be true no matter where they go or who on your team they go with.

In our next blog we’ll explore specific elements to consider making universal for all of your trips.

Monday, April 12th, 2010

Essential Travel Gadgets

If there’s one thing that modern travelers can’t live without, what would it be? Not their clothes, their maps, their guidebooks or their backpacks. No, it would be the gadgets and gizmos that they bring with them, anything from iPods to digital cameras and GPS trackers. Not all gadgets are necessarily expensive and easy-to-lose; some are cheap and useful on your travels.

Consider using these for your next international trip:

 The hardworking multi-tool

Essential on any outdoorsy trip and even in indoor situations, a multi-tool is handy in a multitude of situations. The Swiss Army knife has blades, scissors, bottle and can openers, screwdrivers, tweezers, toothpick, nail file and hook, among other accessories. The Leatherman multi-tool also packs pliers in the mix, which you may find quite useful.

The illuminating flashlight

A flashlight is indispensable to your travels. Cree LED flashlights are the best choice – small, light, powerful and battery efficient.

The secure money clip

Leave the wallet at home. Bulky, flashy and a magnet for pickpockets, chunky wallets and fat purses are no help to the gadget traveler. Instead, use a money clip which is slimmer and more secure. You can keep your cash in the front instead of the back pocket, reducing the risk of falling prey to thieves. The Smart Money Clip can also hold your credit cards, and the Memorex Money Clip multitasks as a 1GB USB drive.

The handy adaptor and power strip

When you’re jumping continents and collecting border stamps like well, stamps, keeping track of which adaptor to use in which country can be a nightmare. Pack a universal international adaptor which will let you access power points all over the world, and a power strip with at least three outlets. Belkin makes a surge protector that also has two USB jacks that can be used to charge iPods or mobile phones.

The healing first aid kit

First aid kits are a must for travelers. Even though every traveler hopes for the best, it’s best to prepare for the worst. Travel first aid kits don’t just provide bandages, painkillers and anti-bacterial creams; they also supply you with useful-in-a-pinch items like safety pins, rubber gloves, sterilized wipes and tape.

The space-saving bags

The best way to save on space in suitcases and carry-ons is to pack your clothes in vacuum bags. Travel Space Bags sell a variety of sizes which can be used to reduce the volume of packed items and increase storage. Ziploc bags are also handy to keep things airtight and dry. It is advisable to put all liquids in a Ziploc to keep from spilling in your luggage or backpack.

The old-school pad and pen

A traveler’s best friend is usually his or her own thoughts while journeying around the world. To capture the moment, jot your epiphanies down in a classic Moleskine pad. These come with a band to hold the pages together so they don’t get creased while being carted around in your suitcase.

So along with the iPod, make sure you include these great gadgets on your next trip. You will be glad you did!